Returns & Exchanges
At GUNNAR Optiks, we want you to be fully satisfied with your vision enhancement; if you are not completely happy with your purchase, you may return or exchange your eyewear within 30 days of the delivery date.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your eyewear in its original case.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring all original accessories and documentation are included to avoid processing delays.
- 4.Receive Refund or Exchange
After our quality control team inspects the returned items, we will process your refund to the original payment method or ship your new pair within 5-7 business days.